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Connect a partner audience to social advertising

Prepare a location-based audience brief, connect approved social ad accounts and follow the partner-delivered audience.

Choose your data partner

  1. Agree your locations, audience window, advertising permission and supported destinations with a location-data partner.
  2. Confirm coverage for your market and compatibility with Meta, TikTok or LinkedIn. DOOXOOH can help you assess the connection.

Connect an ad account

  1. Open Orbit → Retargeting → Ad accounts. An organisation owner authorises the platform and chooses an available ad account.
  2. If a connection is not enabled, contact DOOXOOH. Reconnect when the platform requires renewed authorisation.
  3. Use Roles & access to grant a teammate the appropriate retargeting read or write permissions.

Prepare the audience brief

  1. Choose New audience brief. Enter the campaign objective, partner, permission reference and audience window.
  2. Select your media locations and destination ad accounts. Confirm that the partner agreement permits advertising use on those platforms.
  3. Save the brief. When the partner connection is ready, submit it to the partner.

Follow audience delivery

  1. Partner-delivered audiences appear against the request with a separate status for each platform.
  2. If the partner delivers an audience ID directly, use Link partner-delivered audience. Orbit checks that the audience is available to the selected ad account.
  3. Open the ad platform to use the audience in your advertising campaign. Manage creative, launch and budget approvals there.

Read campaign results

  1. Open Social campaign reports, choose the connected account, enter the social campaign ID and choose dates.
  2. Fetch the report to review platform-reported impressions, clicks and spend. Each report retains its platform, currency and reporting period.
  3. Disconnect an account to remove its stored access credential from Orbit. Existing advertising campaigns remain managed in the ad platform.

Still need help?

Ask the DOOXOOH assistant or contact our support team in your workspace.

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