How we handle your information.
How personal information is used for DOOXOOH enquiries, accounts, support and services, and how to exercise privacy rights.
Last updated: 2026-11-04
Who operates DOOXOOH
DOOXOOH is a brand of Dooxdigitals, owned and operated by Dominic Oxfordson Olayanju in Nigeria. Contact support@dooxooh.com or +234 703 515 3063 for correspondence and operator details.
Scope and privacy contact
This notice covers the DOOXOOH website and service administration. Contact support@dooxooh.com for privacy questions, the identity of the operator responsible for your engagement, or a data request. Your organisation may separately control the campaign material and personal information it places in its workspace. This notice does not replace an agreed data-processing agreement.
Information we receive
We receive enquiry and demo-request names, email addresses, organisation names and messages; account and team details; uploaded artwork and support attachments; billing and payment-reference records; and device identifiers, connection information, diagnostic logs and playback events needed to operate the service. Hosting and security providers may also process request information such as IP addresses. Do not upload sensitive information or personal data unrelated to your intended use.
Purposes and legal grounds
We use information to respond to requested enquiries, administer accounts and subscriptions, deliver support, protect the service, investigate misuse and meet applicable record-keeping duties. Depending on the activity and applicable law, the relevant grounds may be steps requested before a contract, performance of a contract, legitimate interests subject to your rights, a legal obligation or consent. A demo request is not consent to unrelated marketing. Any future consent-based marketing must offer a separate choice and a way to unsubscribe.
Your organisation and administrator access
Your organisation determines which team members can access its workspace. Authorised platform administrators can access tenant accounts to provide support and maintain the service, subject to access controls and activity logging. Account users should contact their organisation as well as DOOXOOH where a request concerns information the organisation controls.
Providers and payment processing
Service providers support hosting, authentication, databases, storage and transactional email. The implementation uses Vercel and Supabase, with Resend for configured email delivery. Paystack processes supported checkout payments; do not send card details to DOOXOOH support. Provider payment pages and notices explain their own processing. We do not sell personal information.
Optional AI support
If you choose to start the public website assistant or use the CMS AI support assistant, your question and relevant conversation context may be sent to the configured AI provider, including Google Gemini where enabled. The public website assistant uses public website information and cannot access customer accounts. Its conversation is held in page memory and clears when the page is left; this does not imply that hosting or AI providers keep no operational records. Rate-limiting records may be used to prevent abuse. AI can make mistakes. Use Contact the team or human support if you do not wish to submit your question to an AI provider. Do not include credentials, confidential client information or unnecessary personal data.
International processing
Providers may process information outside your country. Any required transfer assessment, contractual safeguards and provider arrangements must be determined for the applicable engagement and law. Contact support@dooxooh.com for information about the arrangements relevant to your account.
Retention and deletion
We retain information for the purposes described here, service delivery, security, dispute handling and any applicable accounting or legal duties. Exact periods depend on the category and engagement; contact us for the applicable schedule. Removing an organisation from the active directory does not necessarily erase its historical billing, audit or other retained records. Media deletion follows the storage deletion workflow, while device caches, backups and third-party copies can have separate lifecycles. Do not assume that closing an account instantly erases every copy.
Your privacy choices and rights
Depending on applicable law, you may have rights of access, correction, deletion, restriction, objection, portability and withdrawal of consent. Send requests to support@dooxooh.com. We may need to verify authority and identity using proportionate information, and respond within the applicable legal timeframe. Some records must be retained where law or another valid ground requires it. You may also complain to the competent data-protection authority, including the Nigeria Data Protection Commission where applicable.
Children, cameras and measurement
The service is intended for business users, not children. General CMS playback reporting records device activity rather than proof that a particular person saw an advertisement. Camera-based audience functionality is not offered as an active CMS feature. Any future camera or demographic project requires a separate assessment of lawful basis, notices, security, retention and local deployment requirements before activation.
Website language translations
If you choose a website language other than English, approved public website wording and the selected language may be sent to the configured translation provider, including Google Gemini. This translation request does not include entered form information, private account data or chat messages. Successful translations may be cached. Machine translations can be inaccurate; consult the English source and contact the team about important legal or commercial wording.
Security and changes
Access controls and other safeguards reduce risk, but no online service is risk-free. Report suspected unauthorised access or a data incident promptly to support@dooxooh.com; do not send passwords or secret keys. We will assess incidents and provide notifications where required. We may update this notice as processing changes; the date above identifies this version.
Optional social advertising and partner audiences
When an organisation enables Orbit retargeting, its authorised team connects selected social advertising accounts and supplies campaign locations, dates, objectives and an advertising-permission reference to its approved location-data partner. DOOXOOH uses the authorised connections to check account and audience metadata and retrieve requested campaign reports from Meta, TikTok or LinkedIn. The organisation chooses its partner and advertising purpose, and the relevant partner and platform privacy terms also apply. Connections can be removed in Orbit. Contact support@dooxooh.com for a data or access request.
